Frequently Asked Questions
- Arcus Websites
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- Frequently Asked Questions
Have questions about websites, support or the Arcus process?
Browse our FAQs to learn how we help schools, NDIS providers and healthcare organisations build and manage their online presence.
Updated 06/05/2026
General FAQ’s
Can you help us target families in our specific suburb or town?
Yes. We structure your website with local search in mind, helping your school, childcare centre or organisation appear for suburb, town and “near me” searches. This includes clear location-based content, service area wording and search-friendly page structure.
Source:
Google Business Profile Help – Improve your local ranking on Google
Can you improve our current website instead of building a new one?
In some cases, yes. If your existing website has a strong foundation, we can improve performance, design, and usability. However, if the platform is outdated or difficult to manage, a rebuild is often the more effective long-term solution.
Can you support long-term website growth, not just launch?
Yes. We focus on building websites that continue to improve over time, with ongoing support, updates, and optimisation to help you grow your visibility in your local area.
Do you support clients across Australia or just SA?
We support clients Australia-wide. While we are based in Adelaide, our systems and communication allow us to work effectively with organisations in any state.
Do you work with organisations in regional South Australia?
Yes. We regularly work with schools and organisations in regional areas across South Australia. Our process is designed to support both metro and regional clients equally.
Do you work with schools, childcare, and NDIS providers?
Yes. We specialise in building websites for schools, early learning centres, and NDIS organisations. This means we understand the unique requirements around enrolments, communication, accessibility, and compliance.
How long does it take to build a school website?
A typical website takes between 4 to 8 weeks to design and launch. This includes planning, design, development, content setup, and revisions. More complex projects or larger schools may take longer, especially where integrations or custom functionality are required. We set out a clear SLA process at the start of every project to ensure everyone is aligned to a launch date, you might be upgrading school uniforms or waiting for construction of a new building to complete to showcase on your new website. We take this all into account in our initial planning talks
Is accessibility included in the website design?
Yes. Our websites are designed with accessibility in mind and follow WCAG Level AA guidelines where possible. This helps ensure websites are usable across assistive technologies, mobile devices and modern browsers.
Source:
South Australian Government – Online Accessibility Toolkit
What makes Arcus Websites different from other web agencies?
We specialise in education, healthcare, and NDIS organisations, so we understand the unique requirements of these sectors. Our focus is not just on design, but on building websites that are easy to manage, accessible, and designed to generate real enquiries.
Will our website actually help generate enquiries?
Yes. Strong calls-to-action, clear user journeys and accessible information help guide visitors toward making contact, submitting enquiries or booking tours.
Will our website help increase enrolments?
A well-designed website plays a major role in generating enrolment enquiries. Parents regularly research schools online before making contact, comparing programs, facilities and values through school websites.
Source:
Australian Bureau of Statistics – Household Use of Information Technology
Will our website work well on mobile devices?
Yes. All websites are designed to be fully responsive across phones, tablets and desktop devices. Mobile-friendly design is essential, with most Australians now accessing online services and information through mobile devices.
Source:
Australian Bureau of Statistics – Household Use of Information Technology
Photography, Videography, Drones and Photoshoots!
Can you travel to regional locations for photoshoots?
Yes. We regularly travel to regional areas to capture content for schools and organisations, ensuring your website reflects your real environment.
Do you offer photography services in Adelaide and South Australia?
Yes. We provide on-site photography and videography across Adelaide and South Australia, capturing your team, environment, and services authentically.
Do you provide photography and videography for websites?
Yes. We offer professional photography and videography services to ensure your website reflects your organisation accurately. This includes staff photos, environments, and day-to-day operations.
How does local photography improve our website?
Professional local photography builds trust and authenticity by showcasing your real environment, staff and facilities. Authentic imagery creates a stronger connection with families and improves overall credibility compared to generic stock photography.
Source:
Australian Government Style Manual – Images and Accessibility
Why is professional photography important for our website?
High-quality photography helps communicate professionalism, credibility and authenticity. Using real imagery of your environment, staff and community creates stronger trust and engagement than generic stock photography.
Support
Can our staff update the website easily?
Yes. All websites built by Arcus are designed to be simple for staff to manage without technical knowledge. You can update pages, add news, upload documents, and manage content quickly through an intuitive editor. Training and support are also provided to ensure your team feels confident.
Can you improve our current website instead of building a new one?
In some cases, yes. If your existing website has a strong foundation, we can improve performance, design, and usability. However, if the platform is outdated or difficult to manage, a rebuild is often the more effective long-term solution.
Can you support long-term website growth, not just launch?
Yes. We focus on building websites that continue to improve over time, with ongoing support, updates, and optimisation to help you grow your visibility in your local area.
Do you support clients across Australia or just SA?
We support clients Australia-wide. While we are based in Adelaide, our systems and communication allow us to work effectively with organisations in any state.
Do you work with organisations in regional South Australia?
Yes. We regularly work with schools and organisations in regional areas across South Australia. Our process is designed to support both metro and regional clients equally.
How long does it take to build a school website?
A typical WordPress website takes between 4 to 8 weeks to design and launch. This timeframe includes planning, design, development, content setup, testing and final optimisation. Larger schools or websites with custom integrations may require additional time.
Is accessibility included in the website design?
Yes. Our websites are designed with accessibility in mind and follow WCAG Level AA guidelines where possible. This helps ensure websites are usable across assistive technologies, mobile devices and modern browsers.
Source:
South Australian Government – Online Accessibility Toolkit
What happens after the website is launched?
We provide ongoing support, updates, and optimisation to ensure your website continues to perform. This includes technical maintenance, improvements, and optional growth services such as SEO and content updates.
Will our website work well on mobile devices?
Yes. All websites are designed to be fully responsive across phones, tablets and desktop devices. Mobile-friendly design is essential, with most Australians now accessing online services and information through mobile devices.
Source:
Australian Bureau of Statistics – Household Use of Information Technology
Do we provide SEO and GEO?
Can you help us target families in our specific suburb or town?
Yes. We structure your website with local search in mind, helping your school, childcare centre or organisation appear for suburb, town and “near me” searches. This includes clear location-based content, service area wording and search-friendly page structure.
Source:
Google Business Profile Help – Improve your local ranking on Google
Do you provide SEO for schools and childcare websites?
Local SEO helps schools and childcare centres appear in suburb, town and “near me” searches across Google Search and Google Maps. This improves visibility to families actively searching within your local area.
Source:
Google Business Profile Help – Improve your local ranking on Google
Will our website help increase enrolments?
A well-designed website plays a major role in generating enrolment enquiries. Parents regularly research schools online before making contact, comparing programs, facilities and values through school websites.
Source:
Australian Bureau of Statistics – Household Use of Information Technology
Do we service more than just metropolitan South Australia?
Can you help us target families in our specific suburb or town?
Yes. We structure your website with local search in mind, helping your school, childcare centre or organisation appear for suburb, town and “near me” searches. This includes clear location-based content, service area wording and search-friendly page structure.
Source:
Google Business Profile Help – Improve your local ranking on Google
Can you travel to regional locations for photoshoots?
Yes. We regularly travel to regional areas to capture content for schools and organisations, ensuring your website reflects your real environment.
Do you build school websites in Adelaide and South Australia?
Yes. Arcus Websites works with schools, childcare providers, and NDIS organisations across Adelaide and South Australia, including regional areas. We understand local requirements, community expectations, and how families search for schools in your area.
Do you only work with clients in Adelaide?
No. While we are based in Adelaide, we work with organisations across South Australia and Australia-wide. Our process is designed to be seamless whether you are local or regional.
Do you support clients across Australia or just SA?
We support clients Australia-wide. While we are based in Adelaide, our systems and communication allow us to work effectively with organisations in any state.
Do you understand the needs of schools and organisations in SA?
Yes. We have experience working with organisations across South Australia, which means we understand local expectations around communication, accessibility, and enrolment processes.
Do you work with organisations in regional South Australia?
Yes. We regularly work with schools and organisations in regional areas across South Australia. Our process is designed to support both metro and regional clients equally.
How do you manage projects with clients outside Adelaide?
We run projects through a structured process using video calls, clear timelines, and ongoing communication. This allows us to deliver the same level of service regardless of your location. We can also arrange an interstate visit as we have regular demand and are able to clump schools in a specific area to make the meeting or photoshoot work
How does local photography improve our website?
Professional local photography builds trust and authenticity by showcasing your real environment, staff and facilities. Authentic imagery creates a stronger connection with families and improves overall credibility compared to generic stock photography.
Source:
Australian Government Style Manual – Images and Accessibility
NDIS
Can you help our NDIS business appear in local searches?
Yes. We structure NDIS provider websites around your service areas, supports and local search terms. This helps participants, families and support coordinators find your business when searching for providers in their suburb or region.
Source:
Google Business Profile Help – Improve your local ranking on Google
Can you help us attract more NDIS participants?
Yes. We build websites that are designed to appear in local searches and guide users toward making contact. Clear messaging and easy navigation play a big role in improving enquiries.
Do you build websites specifically for NDIS providers?
Yes. We design websites for NDIS providers with a focus on clarity, accessibility, and trust. This includes structuring services clearly and making it easy for participants and families to get in touch.
Do you understand NDIS communication requirements?
Yes. We understand the importance of clear and accessible communication for NDIS providers. We write and structure websites so participants, families and support coordinators can easily understand your services, contact options and next steps.
Source:
NDIS – Accessibility
Do you work with NDIS providers in Adelaide and South Australia?
Yes. We work with NDIS providers across Adelaide and South Australia, building websites that clearly communicate services and make it easy for participants to get in touch.
Healthcare
Can you help our NDIS business appear in local searches?
Yes. We structure NDIS provider websites around your service areas, supports and local search terms. This helps participants, families and support coordinators find your business when searching for providers in their suburb or region.
Source:
Google Business Profile Help – Improve your local ranking on Google
Can you help us attract more NDIS participants?
Yes. We build websites that are designed to appear in local searches and guide users toward making contact. Clear messaging and easy navigation play a big role in improving enquiries.
Do you build websites specifically for NDIS providers?
Yes. We design websites for NDIS providers with a focus on clarity, accessibility, and trust. This includes structuring services clearly and making it easy for participants and families to get in touch.
Do you understand NDIS communication requirements?
Yes. We understand the importance of clear and accessible communication for NDIS providers. We write and structure websites so participants, families and support coordinators can easily understand your services, contact options and next steps.
Source:
NDIS – Accessibility
Do you work with NDIS providers in Adelaide and South Australia?
Yes. We work with NDIS providers across Adelaide and South Australia, building websites that clearly communicate services and make it easy for participants to get in touch.
